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617-552-4357 (2-HELP)

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Regular Support Hours: Mon - Fri 8:30am - 6pm

Back to School Extended Support Hours:Ìý

Monday - Friday 8/19 - 9/6:Ìý 8:30am -8pm
Saturday - Sunday 8/17 - 9/8:Ìý 9am-5pm

Support for Learning Management Tools, including Canvas, Panopto & Zoom:Ìý

Walk-In Help Desk

The Walk-In Help Desk, located on O'Neill 3rd floor,Ìýprovides assistance to users needing technology help with their computer's software, networking, virus removal, computer rebuild/reimage, and other such issues.

Walk-In Help Desk Hours

  • Monday-FridayÌý 9am-5pm

Technology Consultants

TCs are assigned to buildings or groups of departments, allowing them to develop relationships with faculty & staff in their area, while reporting to a central management team.

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